The core ingredients of successful transformation programmes | Stories

The core ingredients of successful transformation programmes

You have a very clear vision for your digital transformation and you have established buy-in from every stakeholder across the business. Now the challenge is delivering on this vision and putting in place a transformation programme that is highly effective, moves at the desired pace and manages the programme of change across the business.

Digital transformation is likely to impact many parts of your business with technology, organisational and commercial changes taking place simultaneously and involving multiple complex and dependent workstreams. To co-ordinate and orchestrate this activity requires meticulous planning and management that reduces risk and maximises value.

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We would welcome the opportunity to understand where you are in your digital transformation. We would be more than happy to connect you with one of our specialists who can spend 30-40 minutes with you over a web-meeting. You can request this no obligation consultation by simply clicking below.

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With many years of experience in planning and delivering complex technical change to business and mission critical systems, we see a number of core ingredients that are necessary to mitigate risk, instil confidence in your execution and help you to realise the benefits that transformation can bring.

1. Planning for Success

Effective transformation programme planning extends far beyond the technology changes that need to take place. Changes to commercial frameworks to improve the efficiency of IT consumption, organisational changes, knowledge transfer, re-skilling and process optimisation are just some of the workstreams that must be co-ordinated effectively to successfully deliver transformation to your organisation and accelerate it towards becoming an Agile Enterprise.

Each dependency and activity must be planned into the programme and tracked appropriately to ensure that as various workstreams start to deliver their planned business outcomes, realisation of the expected benefits is validated and made available to the next set of workstream deliverables in line with the business case and overall sustainable plan.

2. Communication is Key

In order to maintain confidence in the programme from the wider organisation and to keep all workstreams aligned, effective communication is key. It is a common failing for transformation programmes to become fragmented with workstreams operating in isolation unaware of the impact of their progress on other workstreams and losing sight of the bigger picture.

Stakeholder communication is also key. People are naturally apprehensive during periods of change and transparency is important as the transformation progresses. Clearly showing areas of progress and positive impact will reassure people of the value of the programme, while being open about any issues being faced will ensure support from stakeholders and commitment to overcome these challenges.

3. Managing Change

While driving change, a key challenge that organisations face is how to transform the business whilst at the same time ensuring that existing operations continue unaffected. Digital transformation will enhance many of the core processes within the business and change must therefore be carefully implemented against business-critical systems without impact.

Putting in place a proven methodology for managing change is essential to ensure that each incremental step is smoothly taken. This generates familiarisation and comfort within the business for making continuous change within the production environment without risk to services and starts to build a key characteristic of the Agile Enterprise into the culture of your organisation.

Having an effective transformation management office (TMO) function that can co-ordinate all of the elements and ensure that overall progress on the programme is communicated across the entire organisation, will ensure all moving parts are pulling in the same direction. A key element of this is to effectively measure and report upon the quantifiable benefits that the programme is delivering against the agreed vision.

 

How Can HighPoint Help

HighPoint’s Transformation Programme methodology has been developed, refined and proven over many years and implementations that have delivered highly risk-mitigated change into extremely complex, global technology environments with zero impact to existing services.

Our Transformation Programme services combine the latest in advanced technology expertise with many years of experience in successfully delivering complex change for enterprise clients to ensure that your programme remains on track and continues to deliver the benefits of digital transformation to the business.

We would love to take the time to understand where you are in your process and explore how we can help you plan, manage and execute your transformation programme. We would be more than happy to connect you with one of our specialists who can spend 30-40 minutes with you over a web-meeting. You can request this no obligation consultation by simply clicking here.

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